Setup & Support

Get your CCILAND Slim Wallet Tracker Card ready for everyday use.

1. Charge before first use

Place the card on a compatible Qi wireless charger. The charger is not included. Follow the instructions supplied with your card for charging and power controls.

2. Choose one finding network

Pair with Apple Find My or Google Find Hub using the instructions for your phone. The card connects to one network at a time. Huawei HarmonyOS is not supported.

3. Test before you head out

Keep the card near your phone, confirm it appears in the selected app, and test the play-sound function before placing it in your wallet or bag.

Changing phones or networks

Remove the card from the existing account or network before pairing it again. Follow the reset procedure in the supplied instructions.

Why has the location not updated?

Outside Bluetooth range, updates depend on nearby devices participating in the selected finding network. The app shows the last reported location, which may not be the card’s current location.

Need help?

Email service@cciland.store with your order number, phone model, operating-system version and a brief description of the issue. Please do not send passwords or verification codes.